Free hand-stamped card with every order this week · Free US shipping over $75
Shipping

How we ship.

Real chocolate, real care, real heat policy. Read this once and you'll know what to expect.

All Lake Effect boxes ship from Milwaukee, Wisconsin via USPS Priority Mail. Most US addresses arrive in 2–3 business days. We hand-pack every box; we don't ship pre-stocked inventory.

Shipping rates

The summer climate-control surcharge ($4 of insulated mailer + gel packs) is built into our product prices May 15 – September 30. You will not see it itemized at checkout.

Hot weather shipping policy

Our products contain real chocolate. They will melt above ~80°F. To protect them:

If your order arrives melted

Email hello@lakeeffectsweets.com within 48 hours of delivery with your order number and a photo. If the issue was caused by our packaging or fulfillment error, we will replace the order at no charge.

We are not responsible for melt caused by:

Holiday shipping cutoffs

For guaranteed delivery by December 25 in the contiguous US:

Orders placed after December 22 will ship the first business day in January.

Order tracking

You'll receive a USPS tracking link by email the moment your box ships. Tracking updates can take 12–24 hours to appear after the label is created — that's USPS's lag, not ours.

Address changes

Need to update a shipping address after ordering? Email us as soon as possible at hello@lakeeffectsweets.com. If your box hasn't entered the carrier's network we can re-route. After USPS pickup, address changes are no longer possible.

Carrier and packaging