A real human reads what you send and writes back. Usually within one business day.
For order issues, gifting questions, custom requests, partnerships, or just to say hi.
Monday – Friday
9am – 5pm Central
We're a small team, so we don't operate 24/7 chat. We respond to every email — usually within one business day, often sooner.
Use the form below — submitting will open your email app pre-filled with what you wrote. (We're keeping it simple while we set up our customer service tooling.)
If you're sending 10+ boxes for a holiday client gift, employee gift, or want to discuss carrying Lake Effect in your retail space:
Subject line: "Corporate gifting inquiry" or "Wholesale inquiry" — gets routed faster.
Drop us a note at hello@lakeeffectsweets.com with subject "Press inquiry." We have a press kit, founder photos, and product photography available on request.